Help Center

Why Buying from Niche Essence?


Fast Shipping and Order Fulfilment

Loyalty Points

Complementary Samples of Your Choice

Complementary Shipping Within North America

Try Before You Buy


International Shipping

Complementary Shipping

Order Fulfilment

Shipping Rates

Complimentary Samples

Complementary Sample Request


Return Policy

Loyalty Points

What is this?

Who can join?

How do I earn points?

How do I view my point balance?

How do I redeem my points?

Is there a limit to the number of points I can earn?

What do the 'approved', 'pending' and 'cancelled' statuses mean?

What happens if a friend I refer cancels or returns their order?

Why did my account balance go down?

I completed an activity but didn't earn points!

Can I use my points during checkout?

How do I leave the program?

What happens if I leave and decide to join again?

Where can I report a problem or give feedback?